Has your Ryanair flight been cancelled? A guide to your rights
Ryanair is known for its cheap flights and budget-friendly travel options, but sometimes things don’t go as planned. Flight cancellations can happen for a variety of reasons, including weather, technical issues, and strikes. Whatever the reason may be for the cancellation of your Ryanair flight, it’s important to know your rights as a passenger. In this article, we’ll discuss what you’re entitled to and what to do if your flight gets cancelled.
Your rights as a passenger
If your Ryanair flight has been cancelled, you have a number of rights as a passenger. The EU Regulation 261/2004 outlines what airlines must do when flights are cancelled, and this applies to all EU airlines.
Firstly, you are entitled to a full refund of your ticket price. This should be given to you within seven days of your flight being cancelled.
You may also be entitled to compensation if your flight was cancelled due to reasons within Ryanair’s control, such as a strike or technical problem. The amount of the compensation varies depending on the distance of your flight and how late your rescheduled flight is. For example, if you’re flying less than 1,500 kilometres and your rescheduled flight is more than two hours late, you may be entitled to €250 in compensation.
Additionally, Ryanair must provide you with assistance while you’re waiting for your rescheduled flight. This includes meals, drinks, and accommodation if necessary. Keep receipts of any expenses you incur, as you may be able to claim the cost back from Ryanair.
What to do if your Ryanair flight is cancelled
Firstly, check your email and SMS messages for any communication from Ryanair about your cancelled flight. You should also check the Ryanair website for any official updates. If you’re unsure, contact Ryanair customer service for more information.
If your flight has been cancelled, you can either choose to get a refund or be rebooked on a different flight. If you choose to be rebooked, Ryanair should provide you with alternative flight options. You should also ask for compensation if you’re entitled to it.
If you’re stranded at the airport due to the cancellation, make sure you ask for assistance from Ryanair. They should provide you with accommodation and meals if necessary. Keep any receipts and make sure you’ve documented all communication with Ryanair.
In summary, if your Ryanair flight is cancelled, you have a number of rights as a passenger. You’re entitled to a full refund, compensation if applicable, and assistance from Ryanair while you’re waiting for your rescheduled flight. Make sure you keep all receipts and documentation, and don’t hesitate to contact Ryanair customer service for more information or assistance.